Responsible Gambling
Our priority is to provide a safe, transparent environment where play remains enjoyable and controlled. As a licensed operator committed to best practice, we maintain clear policies, practical tools, and supportive engagement to prevent harm. Through accessible information and proactive safeguards we encourage responsible choices, support customers who need help, and work with recognised UK organisations to deliver practical assistance. The following outlines our approach to Revolutional Responsible Gambling and how we help players stay in control of their activity and wellbeing.
Our Responsible Gambling Principles
Commitment to player safety underpins every decision we make. Protection of vulnerable people, transparency about risks, promoting affordable play, and early intervention form the core of our approach. We align our practices with recognised UK standards and continually review procedures to ensure they remain effective and relevant.
Player Protection Tools
Deposit and Loss Limits
We offer simple settings to limit how much can be added or lost over defined periods. Players may set daily, weekly, or monthly caps in GBP to match personal budgets. Adjustments that reduce limits take effect immediately, and increases can include a short cooling-off period to encourage reflective decision making.
Session and Time Limits
Controls are available to limit session length and total time spent in a single day. Timers and automatic logout reminders help avoid extended play, and optional pop-up notifications provide regular prompts to review activity and spend.
Self-Exclusion and Account Restrictions
Longer-term options include self-exclusion and temporary account closures. These measures are honoured across our systems and can be applied for specified timeframes. Our support team will assist with the process and respect any request to restrict or close an account to protect wellbeing.
Recognising Problematic Behaviour
Warning signs can include chasing losses, spending more than intended, borrowing money to play, neglecting work or responsibilities, and emotional changes like increased anxiety or secrecy. Friends and family may also notice behavioural shifts; early recognition helps to prevent escalation.
Guidance for Staying in Control
Practical steps to reduce risk include setting realistic budgets before play, using our limit tools, taking regular breaks, and avoiding gambling when stressed or impaired. Treating play as entertainment rather than a way to make money supports healthier habits. We encourage customers to keep records of their activity and review their limits regularly.
Access to Professional Help and Support Organisations
We provide links and referrals to UK specialist services, including GamCare, BeGambleAware, Gambling Therapy, and local support networks. The National Gambling Helpline (0808 8020 133) offers confidential advice and can connect people to counselling and structured treatment. Our team will help with signposting and can implement precautionary measures on request.