Player Privacy Policy
At Revolutional we take your privacy seriously. This page explains what personal and technical data we collect when you use our site, how we use and protect that information, and the choices available to you. We aim to be clear about data handling so you can make informed decisions about your account and activity.
Types of data we collect
We collect information you provide directly and data generated by your use of our services. This includes personal details entered during registration, information needed to process transactions, and technical data from your device and browser.
Personal data
Personal data may include your name, date of birth, contact details, email address, postal address, and copy of identity documents where verification is required. We also record account credentials, payment details supplied to our payment processors, and communications with our support team.
Technical data
Technical data covers IP address, device identifiers, browser type, operating system, referral pages, and activity logs such as pages visited, games played, session times and error reports. This helps us maintain service availability and diagnose issues.
Transactional data
Transactional data includes deposits, withdrawals, bet history, bonuses applied and wagering activity. We use this information to manage your account, prevent fraud, and comply with legal obligations related to financial transactions and verification checks.
Use of information
We use collected data to operate your account, process payments, provide customer support, detect and prevent fraud, and improve our services. Data also helps us personalise your experience, manage risk, and fulfil regulatory responsibilities where applicable.
Data protection practices
We store personal information securely and limit access to authorised staff and selected third-party providers. We use industry standard security measures such as encrypted connections and access controls to protect data in transit and at rest. We review our security practices regularly and assess third parties before sharing any personal information.
Cookies and tracking technologies
We and our partners use cookies and similar technologies to remember your preferences, analyse site performance, and serve relevant content. You can manage cookie settings through your browser or account preferences. Some features may not function if cookies are disabled.
User rights
Under applicable data protection laws you may have rights to access, correct, restrict or object to processing of your personal data, and to request data portability where relevant. You can also withdraw consent where processing is based on consent, without affecting prior lawful processing.
Access, correction and deletion
You can view and update your account information in your account settings. To request access, correction, or deletion of personal data, contact our support team. We will verify identity before acting on requests and retain necessary records where required by law or for dispute resolution.
Information sharing and third parties
We share personal data with trusted service providers such as payment processors, identity verification and fraud prevention services, analytics providers and customer support platforms. We require these partners to keep data secure and only use it for agreed purposes. We will not sell your personal information.
Privacy policy updates
We may update this privacy policy from time to time. Material changes will be posted on our site with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.